Creator Era (“Creator Era,” “we,” “us,” or “our”) operates creatorera.io and provides coaching and educational services related to UGC creation. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Last updated: August 10, 2026.

1. Information We Collect

When you apply to our program, contact us, or interact with our website, we may collect: contact information (name, email, phone number), application information (your answers in our application form), payment information (processed by our third-party platform, Whop — we do not directly store your card details), and usage data (standard website analytics).

2. How We Use Your Information

We use your information to evaluate applications and communicate with applicants, schedule and remind you about coaching calls, provide coaching, follow-up, and customer support, send information you’ve requested or that’s relevant to your application or enrollment, and improve our website and services.

3. SMS / Text Messaging

If you provide your phone number, you may receive text messages from Creator Era related to confirmations and reminders for coaching calls you’ve booked, and follow-up messages from your assigned coach regarding your application or program. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. We do not sell or share your phone number or SMS consent with third parties for their own marketing purposes. We may share your information with service providers who help us deliver these messages, solely for that purpose.

4. How We Share Information

We do not sell your personal information. We may share it with service providers who help us operate our business (CRM platform, SMS/telephony provider, payment processor, hosting provider), bound by confidentiality obligations; with Whop, our course-hosting and payment platform, subject to Whop’s own Privacy Policy; and with legal authorities, if required by law or to protect our rights.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Choices

SMS opt-out: Reply STOP to any text message to stop receiving messages, or HELP for assistance. Access/deletion requests: You may request access to or deletion of your personal information by contacting us at sidney@creatorera.io.

7. Cookies & Analytics

Our website may use cookies and similar technologies to understand site usage and improve user experience. You can control cookies through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

Questions about this Privacy Policy? Contact us at sidney@creatorera.io.